What is the difference between a
Hosted VoIP product and a SIP Trunk VoIP product?
I decided to place a poll on my web site and at last count
it was split 50/50 as to who knows the difference. We have
500 small to medium size hotels that we provide telecom
services for, but I knew there had to be a way about a year
ago to put them on a VoIP solution without having to replace
every room phone with an IP telephone. The costs involved
would be astronomical So off to work I went looking for
the best program out there. I attended the Channel Partners
Conference in Washington, DC and went from booth to booth
looking for this product.
I explained that the properties wanted to utilize their
existing PBX
systems, but take advantage of the calling
features and cost savings of VoIP. Let's face it over the
years I've become accustomed to people looking at me as
if I am from another planet. In fact I do live in another
world, My World. Anything is possible in "My World," you
just have to believe to succeed and my permanent restraining
order to always remain a minimum of 15 feet away from inside
the box doesn't impede upon my existing world either. With
that being said I carried on......and on....and on in my
search for SIP Trunk VoIP.
I had a systems engineer tell me from a large provider that
"it's just not possible." I had all this fancy literature
all these new found connections if I wanted to get in the
box with everyone else, but I kept moving forward. I then
came across a man working at a booth for a provider and
we started shooting the breeze and I told him what I was
up to and that no one can provide this service. He had a
colorful metaphor to say and at that point I was filled
with hope again. However when he introduced to the V.P.
of Agent Channels for the company he was representing I
thought I was in the clear to lay out my deal for them.
500 hotels is not chump change so I was full of confidence
until the V.P. told me that wasn't, possible. I played it
cool to never close a door, but I quickly made a departure.
Of course the man who told me it was possible I later ran
into him again with a beer in hand he told me they just
don't know "colorful metaphor" it can be done and confirmed
my thought. He proceeded to go through the process of how
it can be done.
SIP Trunk VoIP can be deployed from companies existing
PBX
system directly if it is IP enabled. If
not a gateway is installed that converts the traditional
POTS line to VoIP. In layman's term
SIP Trunk VoIP is best suite for small businesses that want
to deploy telephony phone service while utilizing their
existing PBX phone system. If their PBX is not IP enabled
a gateway is installed on the premise on the PBX and converts
all calls from traditional phone service to VoIP. This type
of VoIP service can drastically decrease company phone bills
by as much as 40-70%.
Hosted VoIP is best suited for companies that need a new
phone system. The phone system is taken off premise and
hosted in a secure facility. Users access the administrative
calling system via an online portal system. I have listed
reasons why businesses would opt for a Hosted VoIP PBX:
Cost savings on long distance, monthly access costs and
equipment
IP applications that improve employees' communications,
productivity and capability
Existing communications system is at end of lifecycle
Limited growth or expansion capabilities
Changing or adding locations
Standardization of equipment & features across multiple
locations
Reduce costs of maintenance, upgrades and growth
Improve MAC (move, add and change)
VoIP
providers do not necessarily need to offer
SIP Trunk VoIP as part of their product line, but to train
their employees as to the differences can be beneficial
to everyone involved. I have found those who deploy SIP
Trunk VoIP are out of the box thinkers and really know their
network capabilities. Many of them merge
a little of each system and have come up with the ultimate
calling plans.