|May the source be with you, but remember the KISS principle ;-)|
|Contents||Bulletin||Scripting in shell and Perl||Network troubleshooting||History||Humor|
|Surviving a Bad Performance Review||Recommended Books||Recommended Links||Diplomatic Communication||Negative Politeness|
|Corporate bullshit||Six ways to say 'No' and mean it||Rules of Verbal Self Defense||Fighting direct verbal abuse||Soft propaganda||Seven Typical Corporate Email Errors|
|Socratic Questions||Five Points Verbal Response Test||Dealing With Negative Criticism||Minimize office gossip||Never complain about your boss in office||Gabor's checklist|
|Communication with Corporate Psychopaths||Communication with Micromanagers||The Art of Positive Criticism||Psychopaths in Movies||Humor||Etc|
A positive attitude may not solve all your problems, but it will annoy enough people to make it worthwhile.
Tact is a careful consideration of the feelings and values of another so as to create harmonious relationships with a reduced potential for conflict or offense. It is acknowledgement of other person "personal space" and "non-intrusiveness" into it. Tact is considered to be a virtue.
An example of tact would be relating to someone a potentially embarrassing detail of their appearance or demeanor without causing them distress.
Tact is a form of interpersonal diplomacy, the ability to induce change or communicate hurtful information minimizing offence through the use of consideration, compassion, kindness, and reason. Ideally, a tactful person can tell you something you don't want to hear and you feel thankful for the information,
Synonyms: considerateness, consideration, delicacy, diplomacy, discreetness, finesse, savoir-faire, thoughtfulness.I believe tact is one of the most important elements of office relations. The ability to speak or act without offending is necessary for attaining successful relations both in family and in office.
The broader concept is diplomacy. The key idea of diplomacy is the idea of minimization and avoidance of conflict to the extent possible. The idea of conflict prevention recognizes that conflict takes many forms. There is some conflict that is destructive, and there are situations that that are from this point of view hopeless and can never be resolved (for all practical purposes) without a conflict. We also recognize that conflict can be a good thing, that good things can come out of addressing it, and sometimes, NOT addressing it is a bad idea.
So, we need to distinguish destructive conflict and constructive. Destructive conflict is conflict that has a low probability of being resolved, and is primarily personality or emotion driven, rather than conflict that is issue based. For example, if you and I disagree about how much you should pay me, we disagree on a single issue - pay, or one dimensional conflict. If however you and I aren't getting along because I don't "like" you, this is a situation with many dimensions and it is more difficult to resolve as other dimensions influence our behavior in this one.
That also means that we should avoid "escalation of the conflict" -- turning conflict over a single issue turns into emotion based conflict. The reason is simple. As soon as there are other dimensions of the conflict especially emotion or personality based based, the conflicts are very difficult to deal with, with a relatively low probability of resolution. It's not impossible, it's unlikely. That's why we use the term destructive conflict; because pursuing the issue makes things worse. Sometimes, one must leave the conflict as it is and make the best of it because pursuing it will make it worse.
We are always going to have issue based disagreements and conflict. Well intentioned people often disagree. But they can do it tactfully.
The idea of tactful communication is easier to understand if we look at the opposite traits. Opposite of tact is abrasiveness and rudeness. But extreme conformism, submissiveness is also an opposite.
Jun 07, 2017 | www.amazon.com
- Paperback: 202 pages
- Publisher: CreateSpace Independent Publishing Platform (July 25, 2013)
- Language: English
- ISBN-10: 1481246380
- ISBN-13: 978-1481246385
RusskyThe best book for any person who wants to understand how ... , February 29, 2016
The Tools of Argument: How the Best Lawyers Think, Argue, and Win (Paperback)The best book for any person who wants to understand how American Courts work! At times we all ask questions like "How can this criminal get off on technicalities if it is obvious that he/she committed crime?", or "How can this be fair?" or "How can a lawyer defend this "bad guy/girl"? This is totally wrong! He/she is a criminal!" The author explains the difference between law and common sense, law and ethics, understanding of crime in legal terms and in laymen words.The book closely examines the logical reasoning of the law professionals , demonstrating the "tricks" used in court rooms. Fascinating reading!!!
WARNING: the book will not prepare you to go to court and defend your case! This is not a "how-to" manual for folks who are planning to go to court. Hire a lawyer if need be.
However, if you want to learn how to present and defend your point (any point, not just legal issues) as an intelligent and convincing person, this book is for you! Chances are, by the time you are done with debating your next case, your opponents will at least respect your opinion (or hate your guts, which still might give you some satisfaction).
This book is for anyone who wants to boost up their skills in logical persuasion, finding loopholes in opponent's logical reasoning.
Lots of interesting and valuable information for a pretty small price! It is written in a short and clear format: each chapter discusses specific idea, giving examples from court cases and average daily life (parent-child, husband-wife, employee-supervisor), concluding with a practical application summary argument vs. counterargument.
So, no reason to read the entire book from beginning to end. One can just pick any chapter and read about how this or that legal (logical) rule can be applied in daily life.
Aug 08, 2012 | mcmcse.com
- Acquisition Demonstration of the corporate food chain, whereby larger eats smaller and then excretes all non-essential nutrients.
- Action Item Something which needs to be either done or at least placed in a list of things in need of doing. This is probably the most annoying corporate term that there is.
- Challenge A big problem that nobody in the company knows how to fix. A challenge may very well lead to the demise of said company. If your company spends more time talking about challenges than home runs, it may be time to look for a new job.
- Corporate The group of people in a company that make the important decisions and all of the money. You are most likely not a member of this group.
- Corporate Vision The list of things that a company would like to provide and accomplish. Hallucinations of the top brass. .
- Deliverables Features of a product that should have been included in the original release, however, due to market pressure the product had to be released without these features. These may be sent to customers if/when they are available.
- Disconnect This is a misunderstanding. For example, your sales staff is probably selling a product that was discontinued in the '70s. This would be a disconnect between sales and marketing.
- Diversity awareness/training The classes that are taken when a racial discrimination or sexual harassment complaint has been filed against a company in order to limit legal liability.
- Download If you request information from me, I will give you the download. This term is usually used by sales staff in hi-tech companies that want to seem cool in front of the computer geeks.
- Fast Track Usually referring to a person that has moved up the corporate ladder faster than they could prove their worth or be held accountable for the mess they made.
- Growth industry A bandwagon. All aboard?
- Hit a Home Run This can either mean that things went according to planned for once or that the sales team has actually been coming into work and selling stuff.
- Incentive This means to motivate someone to do something by promising something (usually a company mug or pen) if they do. They become a perfectly predictable robot, subject to the whims and offerings of the clever, incentive-offering manager.
- Integrated solution A utopian term meaning that all of the different parts of a solution (product or series of products) work together. While the term is used frequently, there is no such thing in the real world.
- Key Enabler The person that will get all of the credit on a project.
- Leverage A fancy version of the word "use." For example, instead of saying "We could use your product knowledge to help us make a sale", the corporate type would say, "We could leverage your product knowledge to help us make a sale". The use of this word is one of many examples of people trying to sound important in the office.
- Major Account As a technical type, these are the accounts that you will drop everything for and brown-nose at the request of sales and management.
- Metric A measurement of success or value. These measurable parameters are used by companies to make important decisions regardless as to whether or not they are measuring what they should be or their collection model is sound.
- Next steps Next steps are where you go from here and can refer to a project or a process. It is difficult to ever complete these steps due to the number of meetings scheduled to determine what the next steps are.
- Objections The reasons why a customer does not want to buy from your sales people. The most common objection is the overuse of the terms on this page which tends to confuse the customer. The antidote is plain English.
- Off-line This means to discuss something in a place or at a time other than the one you currently find yourself in. This may be used by managers to convey that they do not wish to talk about the subject, they do not find it important or you are wasting everyone else's time in a meeting.
- Out of the Loop This phrase means that one has not been informed about a subject. It is used to deny responsibility or to complain about not having been consulted.
- Outside the Box Creativity. Those that do think outside the box are generally considered rabble-rousers and trouble-makers. While verbally encouraged, your reward for thinking outside the box may be a pink slip party.
- Outsourcing The process of laying off internal employees in favor of a staff of high-school drop-outs run by another company for half the price.
- Overhead The cost of keeping the lights on and the doors open.
- Own To take responsibility for something. Someone who "owns" something can never claim that they are "out of the loop."
- Pre-Meeting A meeting before another meeting in which the company slackers will get together and figure out what to say or present at the next meeting so that they do not make fools of themselves.
- Resource An employee. Resources are managed by a group which calls itself "Human Resources." Like hardware, resources have fixed lifespans, can become obsolete and can even malfunction.
- Restructuring Poor choices have been made and the company needs to start from scratch. Will include massive layoffs and double the workload for those that remain. Upper management will all receive raises.
- Talk Track A sales pitch committed to memory by sales staff. Designed to prevent foot-in-mouth syndrome and to discourage creativity.
- Team This term refers to a group of people that work together. The team is strongest when composed of "Yes" men and women.
- Up-Selling The process of convincing a customer to purchase products and services that they do not want or need.
- Value-added Tacking on extra features (for free) to an existing product so that customers have difficulty comparing prices with competitors.
- War Story A story told by a salesperson that describes a difficult sale that they made. It usually starts off something like, "So I was in the Bahamas..."
- win/win A fascinating business concept that somehow eliminates the "loser" in any deal or project. A win/win situation is when a customer pays their bills on time and doesn't ever complain.
Jan 01, 2005 | theage.com.au
The obscenity that's corporate jargon is my pet hate. So imagine the response to Hewlett-Packard chief Mark Hurd's spin on the company's decision to lay off 14,500 workers, or one in 10 of its employees. ''The majority of the head-count reductions will be achieved trough involuntary actions," he said in a New York Times report. It was bad enough that sacking someone morphed into ''downsizing'' and ''rightsizing''. Now they're calling it ''involuntary action''.
With his terrific anti-jargon book now hitting the American market, Paul Keating's former speech writer Don Watson has a web site asking people to send in weasel words.
www.nakedcapitalism.comreslez , August 12, 2016 at 7:06 pmarmchair , August 12, 2016 at 10:27 pm
Francis Urquhart : [commenting on the party conference speakers] Michael Samuels – environment. "Intelligent", "sensitive", "caring" – all in the same sentence, I bet you.
Michael Samuels : …That doesn't mean a return to subsistence farming. What it does mean is sensitive exploitation of natural resources, intelligent self-interest to motivate long-term gains in a caring capitalist concept.
Francis Urquhart : Told you.
–House of Cards(1990)
When GWB came out with "compassionate conservative" this was on my mind. But they had a pretty good handle on happy garbage-speak back in the early 90s too….tegnost , August 12, 2016 at 4:12 pm
25 words and phrases is not enough. Some additions.
Streamlining, takeholders, The come to Jesus talk/moment, We're going to eat a plate of dicks on this one [maybe that's just my workplace]
I'm genuinely surprised that streamlining and stakeholder didn't make it. BTW, streams are a mess and stakeholders are vampire killers.Lambert Strether Post author ,, August 13, 2016 at 2:34 am
"….recalibrate their primary message to appeal to aspirational voters across the middle of the political spectrum - independents, college-educated suburban moderates and a substantial slice of Republicans who can't abide Trump"
recalibrate? yeesh, who were they appealing to before now?
dems can…"offer anxious voters a hopeful counterpoint to Trump's fearful narrative - a positive plan for parlaying our country's strengths in technological innovation and entrepreneurship into stronger economic growth that works for all Americans."
Hope is not a plan. Don't you remember pulling that one on us a couple of cycles ago?
next…"But it doesn't speak to the aspirations of middle-class voters who now mostly work in offices, use digital technology to boost their productivity, and understand that their jobs depend both on keeping their skills up to date and on their companies' ability to succeed in global competition."
this describes an ever decreasing slice of the electorate, but does manage to include the word aspirations, which is kind of an airy word, an insubstantial kind of hopey thing
"however, the party's candidates can't sound like Sanders."
no, the left must be kicked.
"According to a Progressive Policy Institute survey, the swing voters who hold the balance of power in key battleground states aren't particularly angry and don't see the economy as rigged against them. They give priority to growth over fairness and are more inclined to help U.S. businesses succeed than punish them. While worried about jobs going overseas, they see trade on balance as good for America. And they don't have much confidence in the federal government, which they believe fails to reward people who work hard and play by the rules."
the traditional republican base.
"They need a plan to attack today's popular discontents at their root - by breaking our economy out of a slow-growth trap that's been holding down wages."
traditional republican thinking
"Although it's easier to blame trade or Wall Street or the 1 percent, slumping productivity growth is the real culprit behind the meager gains in wages and living standards Americans have experienced since 2000"
sure thing will, wasn't it a couple paragraphs back where you were referencing everyone's increased productivity in their office? Wages have not kept up with productivity for many years including the past 8 with a democrat pushing the same agenda you are
"major public and private investments in modern infrastructure"
oh here we go, the ka'ching
"a strong push for advanced materials and 3D printing to keep America in the vanguard of advanced manufacturing;"
um…too much there, but briefly, think of the raw materials you're going to have to have piled up in the garage to match the panoply of alloys metals plastics paper glue and all the rest of it so your 3d printer will do all the thing this offhanded comment is suggesting
"a strategy for digitizing the physical economy and accelerating the "Internet of Things";"
again, but this aspires to even greater ridiculousness
"pro-growth tax reform (including bringing business taxes down to globally competitive levels)"
republican, or really in this case globalist comparative advantage
"systematic lowering of regulatory barriers to innovation and startups"
republican, oh and look it closes with a sop to the losers, isn't that nice
"a robust system of career and technical education to equip workers without college degrees with skills and credentials valued by employers"
valued by employers, yes employers have no reason or incentive to train or keep workers, besides robots self driving trucks etc, how did this aspirationalist message leave that part out?…but this robust system can and likely will load these people up with non dischargable debt, so there's that
democrats should be more republican
Sorry for the length, but it was a gift that wouldn't stop giving…redleg , August 13, 2016 at 11:43 am
Yes, wasn't that splendid?
Remember that aspiration also means sucking something into your lung that's not supposed to be sucked into a lung.
I think the talk of aspiration is much closer to reality using this meaning.
Sept 26, 2015 | The New York Times
Businesspeople generally think of networking as a mutually beneficial meeting for both parties. But that's not usually what it is. Far more often, it is one person asking the other for a favor.
I have been a management consultant, business owner and speaker for more than 12 years. Before that, I was a business executive and a trial lawyer. Along the way I have received invaluable advice from others - guidance that educated me and helped me make important professional connections. Because this advice has been such a great help to me, I believe in helping others in the same way, without expecting anything in return.
During the course of a year I receive numerous requests from people I do not know, asking me to network. I respond by meeting at least once a week with someone who is seeking advice on their careers or businesses, either in person or on the phone.
In the course of these meetings, I have come across people who fall under the category of what I call "networking parasites." These are people who fail to understand that I am giving them information that my regular clients pay for.
I am not alone in this. Doctors, accountants, plumbers, computer experts, lawyers and financial advisers all must deal with people shamelessly asking for meetings, free advice or free services or treatment - without remotely acknowledging that these professionals make their living selling that time and expertise. Over the years, dozens of experts have told me about being accosted at parties and on airplanes by strangers who ask for a free consultation under the guise of "conversation."
Surely you do not want to be the kind of person who antagonizes professionals in this way. So here are some tips to help you avoid becoming a networking parasite.
Margaret Morford is the owner of the HR Edge, a management consulting firm, and the author of "The Hidden Language of Business."
- Make the meeting convenient. Ask for time frames that would work well, and meet at a place that is convenient for them, even if you have to drive across town. If they leave it up to you, give them three options and let them pick the one that works best. Recently, someone asked me to meet him for coffee, and I told him I could make "just about anything work" on a particular Friday. He responded with, "I like to start my day early, so let's meet for coffee near your office at 6 a.m." I wrote back that 6 a.m. was too early, to which he responded, "O.K. Let's make it 7 a.m." If you want me to pull out all the stops for you, this is not the way to start.
- Buy their coffee or meal. Insist on doing this as a sign of how valuable you consider their time and advice. If you are on a tight budget, ask them to coffee, but insist on paying for it by saying, "This is a huge favor to me, so please let me do this small thing for you." If you can manage it financially, try to meet for drinks or dinner after work. You will get more of their attention if you are not sandwiched in during their day.
- Go with a prepared list of questions. People whose advice is worth seeking are busy. They don't have time to sit through your stream-of-consciousness thoughts. Figure out in advance what information you want from them, and send your list ahead of time so they can be thinking about the answers.
- Don't argue about their advice or point out why it wouldn't work for you. You can ask for clarification by finding out how they would handle a particular concern you have, but don't go beyond that. You get to decide whether or not to use their advice.
- Don't ask for intellectual property or materials. I am amazed at the number of people who ask for copies of my PowerPoint presentations and seminar materials to use in their organization, with no understanding that these materials are original and copyrighted - and that's how I make my living.
- Never ask for any written follow-up. It is your job to take good notes during your meeting, not their job to send you bullet points after the meeting. No one should get homework after agreeing to help someone.
- Spend time at the end of the meeting finding out what you can do for them. Do you know anyone who could use their services, or who would make a good professional connection? At the very least, consider writing a recommendation for them on LinkedIn.
- Always thank them more than once. Thank them at the end of the meeting, expressing your appreciation for the time they have spent with you. Follow up with a handwritten note - not an email or a text.
- Do not refer others to the same expert. I just helped someone (whom I didn't know well) polish her résumé and craft her job-search pitch. Then I worked my contacts and helped her land a great new job. The result? I received emails from two strangers, asking me to "network" with them, because the person I had just helped suggested they contact me to do the same for them.
- Ask an expert for free help only once. If the help someone offered you was so valuable that you would like them to provide it again, then pay for it the next time.
- As you ask people for help, always consider how you in turn can help others. At the end of each workweek make a list of the people you have helped, and the favors you have done for which you received nothing in return. If your list is empty week after week, then you really are a networking parasite.
See More "
A collection of "Preoccupations" columns published in The New York Times.
Amazon.comthe real difficult person is inside you, March 19, 2003
Most people have difficulty in dealing with certain personality types. An inability to deal effectively with others can cause very serious problems in morale, job performance and self esteem. It has been said that most problems related to losing one's job has more to do with human relations than with job performance per se. As a person who has been fired many times, I can attest to that statement. I've seen incompetent people keep their jobs, but I've seen several people (myself included) lose their jobs over inter-personal conflicts which seem silly in comparison. The more one is able to resolve and or avoid conflicts, the more successful they will be in the long run.
Reviewer: Haseeb (Tempe, AZ United States) - See all my reviews
This book divides difficult people into seven different types namely "hostile-aggressives", "complainers", "silent and unreasponsives", "super-agreeables", "negativists", "know-it-all experts" and "indecisives". Each type of behavior is explained and real-world examples of each in action are given. The forte of the book is how it explains how to cope effectively with each type. In my dealings with others, I've found that the coping advice given is right on target. Chances are, any type of difficult person will fit into one of the aforementioned categories. If not, they will be a variation or a combination of two or more of them. The coping methods given in the book are not always easy to implement because they require a lot of practice and may require a great deal of courage. This isn't a book to just read once, the methods must be studied and practiced if you wish to benefit from it.
One of the most interesting things I've discovered when reading this book is that I have fit into some of the categories of difficult people at times. The more effectively I can learn about and fight my own difficult behavior, the easier it will be for me to deal with others who possess the same traits. Regardless of how much one knows about dealing with difficult people, it can still be a battle to implement the methods given in this book. Therefore, coping with difficult people is not about using some simple trick, it's all about confronting the difficult person within each of us.
There's a big difference between just being a team leader, and leading so that people will willingly want to follow you. The real leadership test is influence. For example, what if you were employed with a volunteer organization, and your employees' livelihoods, perks and benefits were not based on whether or not they did what you asked? Would they still do as you say? Do you think they admire, respect and trust you as a role model, mentor and team leader?
Leadership Test: Below are 22 questions to ask yourself about how you are performing as a leader. Do you demonstrate honesty, credibility and competence? You may also want to pass this leadership assessment on to your team. How well are they performing compared with other team members? Consider using this leadership test in performance reviews and for discussions in meetings.
- As a team leader, how do I show that I am honest? Do I do what I say I am going to do?
- Do I make competence, character and credibility priorities? How?
- Do I listen effectively to others with an open mind even when I may disagree?
- How do I demonstrate honest yet tactful communication with team members?
- Do I demonstrate good people skills, or effective leadership skills with my team?
- How am I thoughtful and considerate of others in the department?
- How do I demonstrate my vision and the organization's vision in a way that others clearly can understand?
- Do employees see how this vision applies to them and to the big picture?
- Do I understand my own goals and how they tie in with organizational goals?
- Are the company goals and my individual goals specific, measurable and in writing?
- How do I take responsibility for my own job?
- Am I proactive in taking on or looking for additional responsibility?
- How do I tactfully suggest better ways of doing things?
- How do I offer ideas for improvement without putting others on the defensive?
- Do I show up on time for work and begin work immediately in a way that contributes to the team?
- Am I alert and "mentally" present for work?
- How do I work to promote better morale with my team and other departments?
- How would I grade the overall quality of my work?
- Do I complete assignments on time and without being negative?
- How do I put forth my best in producing a product or service in which others can take pride?
- Have I received leadership training in the area of conflict resolution?
- Am I open to leadership training in the areas of personal and professional development? If I've received this type of training, am I applying the skills learned?
Go back and reread the first five questions of this leadership test. As a team leader or manager, how are you demonstrating character, honesty, and credibility? I've found that in conducting leadership training worldwide, these are key characteristics employees want to see for them to willingly WANT to follow their leader. Were you able to answer "yes" to most of the questions? How would other team leaders in your organization score?
Remember, if people know they can trust you, they'll follow you.
"Leadership is a potent combination of strategy and character. But if you must be without one, be without strategy." General H. Norman Schwarzkopf
We have observed seven interdependent characteristics of work relationships in successful practices. (To assess your practice's performance in these areas, use the tool below.)
Trust. This is the foundation for any successful collaboration. People in trusting relationships seek input from one another (and actually use it), and they allow one another to do their jobs without unnecessary oversight. Examples of trust include physicians allowing staff to use standing orders for services such as flu shots and practice managers making decisions based on input from staff. Individuals who trust one another can also openly discuss successes and failures to learn from them.
Diversity. Diversity can be defined as differences in the way people view the world. Whether it stems from differences in age, race, gender, education or experience, some diversity of thought will occur in any work setting. Successful practices do not merely tolerate diversity of opinions but encourage it. Diversity broadens the number of potential solutions and enables people in the practice to learn from one another.
Mindfulness. In mindful relationships, people are open to new ideas. A mindful practice avoids operating on autopilot, encourages everyone to express their ideas without fear of ridicule, criticism or punishment, and looks for ways to continually learn and improve.
Interrelatedness. This occurs when people are sensitive to the task at hand and understand how their work affects one another. In addition, they are continually aware of how each person contributes to the goals of the practice and the larger community. Practices that demonstrate this characteristic are better able to deal with unexpected events.
Respect. Respectful interactions are considerate, honest and tactful. People who respect one another value each other's opinions and willingly change their minds in response to what others say. Respect is especially important in challenging situations, as it can help individuals focus on problem solving.
Varied interaction. Relationships in practices can be described as social or task related. Social relationships are personal and often based on activities that exist outside of work; task-related relationships are focused on professional issues. Practices should not view social and task-related relationships as mutually exclusive. In successful practices, a mixture of social and task-related relationships is required, and practices should encourage both.
Effective communication. Communication between individuals can be described as rich or lean. Rich channels, such as face-to-face interaction or telephone conversations, are preferred for messages with potentially unclear meanings or emotional content. Lean channels, such as e-mails or memos, are preferred for more routine messages. In successful practices, individuals understand that both rich and lean communication channels are necessary, and they know when to use each strategy.
How to get there
Fostering these characteristics of positive work relationships in your practice is not the responsibility of a single person, such as your practice manager. While leadership can play an important role, each member of a practice should be expected to lead by example. Modeling desired behavior is one of the most effective ways to encourage the systemic development of these relationship characteristics.
For example, physicians should treat staff with respect and recognize how their actions affect the rest of the practice. They should make an effort to communicate messages effectively and encourage both social and task-related relationships by being social themselves.
What does it look like?
Where is your practice on this continuum?
• Seeking input from others.
• Allowing others to complete their work without unnecessary oversight.
• Feeling comfortable discussing successes and failures.
| Always | | Sometimes | | Never |
• Including people who have different backgrounds or perspectives.
• Encouraging those who think differently about important issues to share their opinions.
| Always | | Sometimes | | Never |
• Being open to new ideas.
• Talking freely about what is and isn't working in the practice.
• Adjusting routines in response to current situations; not running on autopilot.
| Always | | Sometimes | | Never |
• Being attentive to current tasks as well as larger goals.
• Being aware of individual roles and how they affect other functions and people in the practice.
| Always | | Sometimes | | Never |
• Being considerate, honest and tactful.
• Valuing others' opinions.
| Always | | Sometimes | | Never |
• Understanding the importance of both social and task-related relationships.
• Encouraging people to pursue activities outside of work.
| Always | | Sometimes | | Never |
• Understanding when certain methods of communication are more appropriate and timely than others.
• Using "rich communication" (e.g., face-to-face meetings) for more sensitive matters.
• Using "lean communication" (e.g., memos) for routine matters.
| Always | | Sometimes | | Never |
Practices also should allow time to meet and discuss important issues. Practices that meet often provide the opportunity for group interaction and reflection, which results in learning, increased understanding and appropriate action.
Finally, practices should pay close attention to other factors that can influence the quality of their work relationships, such as the hierarchical nature of the staff or the physical layout and organization of the practice. Anything that could potentially hinder the creation of successful work relationships should be examined.
Trust, diversity, mindfulness, interrelatedness, respect, varied interaction and effective communication may seem like simple concepts, but they are critical. When these characteristics are modeled, developed and nurtured, the practice has a better chance of operating successfully.
Softpanorama hot topic of the month
FAIR USE NOTICE This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner. We are making such material available in our efforts to advance understanding of environmental, political, human rights, economic, democracy, scientific, and social justice issues, etc. We believe this constitutes a 'fair use' of any such copyrighted material as provided for in section 107 of the US Copyright Law. In accordance with Title 17 U.S.C. Section 107, the material on this site is distributed without profit exclusivly for research and educational purposes. If you wish to use copyrighted material from this site for purposes of your own that go beyond 'fair use', you must obtain permission from the copyright owner.
ABUSE: IPs or network segments from which we detect a stream of probes might be blocked for no less then 90 days. Multiple types of probes increase this period.
Groupthink : Two Party System as Polyarchy : Corruption of Regulators : Bureaucracies : Understanding Micromanagers and Control Freaks : Toxic Managers : Harvard Mafia : Diplomatic Communication : Surviving a Bad Performance Review : Insufficient Retirement Funds as Immanent Problem of Neoliberal Regime : PseudoScience : Who Rules America : Neoliberalism : The Iron Law of Oligarchy : Libertarian Philosophy
War and Peace : Skeptical Finance : John Kenneth Galbraith :Talleyrand : Oscar Wilde : Otto Von Bismarck : Keynes : George Carlin : Skeptics : Propaganda : SE quotes : Language Design and Programming Quotes : Random IT-related quotes : Somerset Maugham : Marcus Aurelius : Kurt Vonnegut : Eric Hoffer : Winston Churchill : Napoleon Bonaparte : Ambrose Bierce : Bernard Shaw : Mark Twain Quotes
Vol 25, No.12 (December, 2013) Rational Fools vs. Efficient Crooks The efficient markets hypothesis : Political Skeptic Bulletin, 2013 : Unemployment Bulletin, 2010 : Vol 23, No.10 (October, 2011) An observation about corporate security departments : Slightly Skeptical Euromaydan Chronicles, June 2014 : Greenspan legacy bulletin, 2008 : Vol 25, No.10 (October, 2013) Cryptolocker Trojan (Win32/Crilock.A) : Vol 25, No.08 (August, 2013) Cloud providers as intelligence collection hubs : Financial Humor Bulletin, 2010 : Inequality Bulletin, 2009 : Financial Humor Bulletin, 2008 : Copyleft Problems Bulletin, 2004 : Financial Humor Bulletin, 2011 : Energy Bulletin, 2010 : Malware Protection Bulletin, 2010 : Vol 26, No.1 (January, 2013) Object-Oriented Cult : Political Skeptic Bulletin, 2011 : Vol 23, No.11 (November, 2011) Softpanorama classification of sysadmin horror stories : Vol 25, No.05 (May, 2013) Corporate bullshit as a communication method : Vol 25, No.06 (June, 2013) A Note on the Relationship of Brooks Law and Conway Law
Fifty glorious years (1950-2000): the triumph of the US computer engineering : Donald Knuth : TAoCP and its Influence of Computer Science : Richard Stallman : Linus Torvalds : Larry Wall : John K. Ousterhout : CTSS : Multix OS Unix History : Unix shell history : VI editor : History of pipes concept : Solaris : MS DOS : Programming Languages History : PL/1 : Simula 67 : C : History of GCC development : Scripting Languages : Perl history : OS History : Mail : DNS : SSH : CPU Instruction Sets : SPARC systems 1987-2006 : Norton Commander : Norton Utilities : Norton Ghost : Frontpage history : Malware Defense History : GNU Screen : OSS early history
The Peter Principle : Parkinson Law : 1984 : The Mythical Man-Month : How to Solve It by George Polya : The Art of Computer Programming : The Elements of Programming Style : The Unix Hater’s Handbook : The Jargon file : The True Believer : Programming Pearls : The Good Soldier Svejk : The Power Elite
Most popular humor pages:
Manifest of the Softpanorama IT Slacker Society : Ten Commandments of the IT Slackers Society : Computer Humor Collection : BSD Logo Story : The Cuckoo's Egg : IT Slang : C++ Humor : ARE YOU A BBS ADDICT? : The Perl Purity Test : Object oriented programmers of all nations : Financial Humor : Financial Humor Bulletin, 2008 : Financial Humor Bulletin, 2010 : The Most Comprehensive Collection of Editor-related Humor : Programming Language Humor : Goldman Sachs related humor : Greenspan humor : C Humor : Scripting Humor : Real Programmers Humor : Web Humor : GPL-related Humor : OFM Humor : Politically Incorrect Humor : IDS Humor : "Linux Sucks" Humor : Russian Musical Humor : Best Russian Programmer Humor : Microsoft plans to buy Catholic Church : Richard Stallman Related Humor : Admin Humor : Perl-related Humor : Linus Torvalds Related humor : PseudoScience Related Humor : Networking Humor : Shell Humor : Financial Humor Bulletin, 2011 : Financial Humor Bulletin, 2012 : Financial Humor Bulletin, 2013 : Java Humor : Software Engineering Humor : Sun Solaris Related Humor : Education Humor : IBM Humor : Assembler-related Humor : VIM Humor : Computer Viruses Humor : Bright tomorrow is rescheduled to a day after tomorrow : Classic Computer Humor
The Last but not Least
Copyright © 1996-2016 by Dr. Nikolai Bezroukov. www.softpanorama.org was created as a service to the UN Sustainable Development Networking Programme (SDNP) in the author free time. This document is an industrial compilation designed and created exclusively for educational use and is distributed under the Softpanorama Content License.
Original materials copyright belong to respective owners. Quotes are made for educational purposes only in compliance with the fair use doctrine.
FAIR USE NOTICE This site contains copyrighted material the use of which has not always been specifically authorized by the copyright owner. We are making such material available to advance understanding of computer science, IT technology, economic, scientific, and social issues. We believe this constitutes a 'fair use' of any such copyrighted material as provided by section 107 of the US Copyright Law according to which such material can be distributed without profit exclusively for research and educational purposes.
This is a Spartan WHYFF (We Help You For Free) site written by people for whom English is not a native language. Grammar and spelling errors should be expected. The site contain some broken links as it develops like a living tree...
|You can use PayPal to make a contribution, supporting development of this site and speed up access. In case softpanorama.org is down you can use the at softpanorama.info|
The statements, views and opinions presented on this web page are those of the author (or referenced source) and are not endorsed by, nor do they necessarily reflect, the opinions of the author present and former employers, SDNP or any other organization the author may be associated with. We do not warrant the correctness of the information provided or its fitness for any purpose.
Last modified: September 12, 2017